IBEDC Urges Customers to Prioritize Electricity Safety During Eid-el-Kabir Celebrations

The Management of Ibadan Electricity Distribution Company (IBEDC) has extended warm greetings to its esteemed customers and the entire Muslim Ummah on the occasion of Eid-el-Kabir celebration. In a goodwill message signed by its Managing Director/Chief Executive Officer, Engr. Francis Agoha, the company reflected on the significance of Eid-el-Kabir as a celebration that embodies the spirit of sacrifice, obedience, and love.

Engr. Agoha prayed for peace, unity, and blessings across all communities, urging customers to prioritize safety in their use of electricity during and beyond the festive period. He cautioned against unsafe practices such as illegal connections, overloading of sockets, and tampering with electrical installations, warning that these actions could lead to serious electrical accidents.

The MD/CEO emphasized that it is both illegal and dangerous to trade, live, or work near electricity installations. He also advised customers to avoid driving under the influence of substances or flouting traffic rules, as such actions can result in collisions with electrical poles and other accidents.

IBEDC is committed to delivering improved services and a better customer experience during the Eid celebrations and beyond. Engr. Agoha assured customers that the company's technical teams are on standby, and they have enhanced their rapid response mechanisms to address faults and complaints swiftly.

The company's Customer Care lines – _07001239999_ – will remain active throughout the holiday to attend to customers' needs. Customers can also reach out to IBEDC via customercare@ibedc.com or visit their offices, which will be open during the public holidays from 9:00 a.m. to 3:00 p.m.

In a bid to make bill payments and service requests more convenient, IBEDC has upgraded its IBEDCPay App and other digital platforms. Customers can also access payment options via iRecharge, Fetswallet, Quickteller, Buypower, and bank apps to avoid service interruptions during the holidays.

Engr. Agoha urged communities to remain vigilant and safeguard electrical infrastructure against vandalism. He advised customers to report any suspicious activity around electrical installations and warned against engaging unqualified persons (quacks) to handle electrical faults or appliances.

The IBEDC boss appreciated the continued support, cooperation, and trust of customers as the company strives to build a more efficient, reliable, and customer-centric electricity distribution system. He wished customers a blessed Eid-el-Kabir celebration and a peaceful festive period.

As the company continues to work towards improving electricity distribution in its franchise states, IBEDC remains committed to delivering excellent services to its customers. The company's efforts to enhance customer experience and promote electricity safety are geared towards ensuring a better future for all.

By prioritizing safety and leveraging IBEDC's digital platforms, customers can enjoy a hassle-free Eid-el-Kabir celebration. IBEDC's commitment to delivering improved services and promoting electricity safety is a testament to its dedication to its customers and the community.